• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Stop the Jumping Cursor! Quick Fixes for HP EliteBook Folio 1040 G1Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-28-2024 05:24 PM

HP Recommended
Product: HP ZBook Power 15.6 inch G9 Mobile Workstation PC (4T4Z8AV)
Operating System: Microsoft Windows 11

Hello, I have a problem with my laptop, recently the laptop started to heat up terribly during even normal work and out of nowhere the screen freezes. Recently I noticed that when I put my laptop to sleep and put it in my backpack today and the laptop got very hot and smelled of plastic, the battery dropped from 61% to zero in about 45 minutes. I noticed that Code 43 graphics card occasionally appeared in the device manager. I removed the GPU drivers and reinstalled them, but it didn't help. I would ask for help

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.