KevP12 Student
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Microsoft Office 2010 Product Key retrieval

Envy 14-1010NR
Microsoft Windows 7 (64-bit)



How do I retreive the Microsoft Office 2010 Product Key which was installed on my Envy 14 when I purchased it new from HP? My hard drive has failed and must be replaced.


Thanks in advance

Dean Dean
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Microsoft Office 2010 Product Key retrieval

Hello @KevP12


Welcome to the HP Support forum. Thank you for posting.


Since your HDD has failed, there is no specific way to retrieve the key as it is not stored as a file anywhere. It is stored in Windows registry in a special non-clear text way. No way to retrieve it (chances are too low), I am afraid.


Based on your computer's specifications, I can see your PC comes with Office 2010 preloaded *but* in order to activate full version you will need to purchase/use your own Office license key. Have you ever purchased a key or license  from Microsoft or from some reseller ? You will need to use this one to install Office 2010.


If this is not the case you have several options:


- use the free Office 2010 Starter edition - could be taken from here >>   (limited free versions of Word/Excel 2010 only )

- use free Office online versions  >

- purchase a new license for Office - for example Microsoft' Office 365 (2013/2016) subscription starting from 6.99 $ per month >>




Do you need assistance for the HDD replacement and for the Windows reinstallation ?


Hope this helps. Provide your update/feedback and let me know if you need further assistance, will be happy to help.

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