I am unable to charge my HP envy m6 laptop ,don't know the exact reason why when plugged in then too battery percentage is getting low.
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
I recommend you update the BIOS from the below link and check if it helps.
If you continue facing the issue, follow the below steps.
Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.
Here is how you do it.
Step 1: Click the Windows “Start” button and right-click “Computer.”
Step 2: Click “Manage,” then “Device Manager.”
Step 3: Click the “Batteries” section. A list of devices will appear.
Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”
Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
The_Fossette I am an HP Employee
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