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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Product information not valid.

HP Recommended

Product information not valid.

When I log into my laptop each time I get the following message.

Windows is also popping up with a message the “This copy of Windows is not genuine

…Windows 7 Build 7601”.

The following product information programmed into the system board in missing or

Invalid.

System board (00A)

Product name

Product configuration

Product serial number

Product number

 

1 REPLY 1
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11,043 11,017 577 1,667
Message 2 of 2
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HP Recommended

Did you ever resolve this?

Did you contact HP Support?

 

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