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‎12-15-2020 04:21 PM

HP Recommended

I am having the same issue with HP Pavilion X360 2 in1. Overheating on left side keyboard. I already brought this to phone customer support. What are the options here?  Will the BIOS - Fan Always On - configuration help here? It is currently disabled. This is a brand new laptop @ 2 weeks old and it started from day 1.

3 REPLIES 3

‎12-21-2020 09:47 AM

HP Recommended

@PariP

 

Did you update the BIOS?

 

Are you getting any error messages when the laptop overheats?

 

Cheers!

The_Fossette
I am an HP Employee

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‎12-22-2020 09:41 AM

HP Recommended

No error message. I even updated the Bios that helped some what but not completely. It still gets hot

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‎12-23-2020 10:00 AM

HP Recommended

@PariP

 

I recommend you contact support to further diagnose the issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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