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Posts: 1
Member Since: ‎04-20-2017
Message 1 of 2 (127 Views)

Simplepass Firefox Extension not signed

Product Name: Envy TS 15
Operating System: Microsoft Windows 10 (64-bit)

The HP Simplepass Firefox extension is not signed, and newer versions of Firefox disable unsigned add ons. Where can I get a signed version of HP Simplepass which works with Firefox?

Or is there a other Program i can use to log in to website with the fingerprint reader of my HP Envy?

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HP Support Agent
Posts: 7,693
Member Since: ‎10-12-2016
Message 2 of 2 (95 Views)

Re: Simplepass Firefox Extension not signed


Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you want the signed version of HP Simplepass which works with Firefox as the unsigned version gets disabled.


This issue could occur add-ons are not configured correctly.


Let's go through a few steps to troubleshoot this issue.


You may try the steps listed below and check: 


1. Open Firefox and type in the address bar about:config 
2. Search for xpinstall.signatures 
3. Right-Click (line) signatures.required then Toggle the line to set the “Value” to false 
4. Close Firefox and wait a few seconds.
5. Open Firefox and then Answer questions to install /enable the SimplePass Add-on / Extension 


Let me know how this works.

You have a good day ahead.

I am an HP Employee

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