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Some keys on keyboard are not working properly!

Microsoft Windows 10 (64-bit)

So i need help before i go insane!

Some of the keys on my laptop keyboard are not doing the proper function.

For exapmle, the MUTE button is working similar to the TAB button and the volume button brings up the start window with the apps, settings, etc. A few other buttons are not doing the proper function either. I have no idea what happened to make these keys not work right but I need help before i throw this laptop out the window!

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Message 2 of 2
Flag Post
HP Recommended

Some keys on keyboard are not working properly!

Hi @kaylamay90,



Thank you for visiting the HP Support Forums and Welcome.


I have looked into your issue about your HP Notebook and issue with the keyboard not working correctly. You can resolve this issue by checking the keyboard language.


Here is a link to uninstall the keyboard. Restart the computer after uninstalling, it should reinstall automatically. This has helped others.


Please let me know how this goes.


To show appreciation for my efforts kindly click the Thumbs Up below.



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:

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