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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-23-2018 06:23 PM - edited ‎02-23-2018 08:24 PM

HP Recommended
Product: Chromebook 14
Operating System: Chrome OS

I didn't perform any updates recently or drop my chromebook, to my knowledge. A light crackling sound is coming from the speakers on my chromebook even when muted. Even when I plug my ear buds in, I hear the crackling sound coming out of the ear buds. When I plug them in, the crackling sound stops coming out of the speakers. This lead me to think its a software problem. The speakers still work, infact you can't hear the crackling very while while the speakers are in use. Its only when I am not using the speakers at all that the crackling is noticible. I use my chromebook a lot, so I'm hoping I don't need to ship it to get fixed. Any help is appreiciated, thanks!

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