cancel
Showing results for 
Search instead for 
Did you mean: 
weeds2323
New member
1 0 0 0
Message 1 of 2
148
Flag Post
HP Recommended

Touchpad Not Working

I have an HP ENVY DV6 Notebook (product # C6N89UA#ABA) and the touchpad is not working. I cannot even see a mouse cursor on the screen. When I got Settings/Devices I do not even see an option for touchpad.
I tried hitting the button in the top left corner to no avail (I have never tried turning the touchpad on and off). I have no idea how to fix this issue.
It was working earlier today and I did not knowingly touch or change anything. I have rebooted several times. Any help would be greatly appreciated!
Tags (1)
1 REPLY 1
HP Support Agent
HP Support Agent
7,692 7,685 423 589
Message 2 of 2
110
Flag Post
HP Recommended

Touchpad Not Working

@weeds2323, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that the touchpad of your HP ENVY dv6-7228nr Notebook PC is not working.

Don't worry as I have a few steps that should help fix this issue.

 

Please follow the steps provided in the link to perform a system restore: Microsoft System Restore (Windows 10, 😎

 

You may also check the link: Troubleshooting Touch Screen Issues (Windows 10, 😎

 

Let me know how that works.
 

I hope you have a good day ahead.
 

Rainbow23
I am an HP Employee

If you found this post helpful, you can let others know and also show your appreciation by clicking the Accept as Solution button, Thumbs up" button!

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation