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Touchpad Not Working

I have an HP ENVY DV6 Notebook (product # C6N89UA#ABA) and the touchpad is not working. I cannot even see a mouse cursor on the screen. When I got Settings/Devices I do not even see an option for touchpad.
I tried hitting the button in the top left corner to no avail (I have never tried turning the touchpad on and off). I have no idea how to fix this issue.
It was working earlier today and I did not knowingly touch or change anything. I have rebooted several times. Any help would be greatly appreciated!
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Touchpad Not Working

@weeds2323, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that the touchpad of your HP ENVY dv6-7228nr Notebook PC is not working.

Don't worry as I have a few steps that should help fix this issue.


Please follow the steps provided in the link to perform a system restore: Microsoft System Restore (Windows 10, 😎


You may also check the link: Troubleshooting Touch Screen Issues (Windows 10, 😎


Let me know how that works.

I hope you have a good day ahead.

I am an HP Employee

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