Post new question
Posts: 1
Member Since: ‎02-13-2012
Message 1 of 1 (140 Views)

Why does finger print reader not start every time?

I have intermittent finger print reader operation on startup of windows 7, 64 bit on a Pavilion dm4-1160us.

I can get around the problem by logging on as a different user, one I remember the password for, then scanning the finger for the user I really want. The desired user then opens with no further issues. I thought it may have had something to do with the power saving function but sometimes it works with the power cord sometimes not. 

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation