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Student
Posts: 1
Member Since: ‎02-08-2017
Message 1 of 2 (102 Views)

all email addresses come up red and unable to send any email

When i try to send an email, i enter the email address from my contacts, it turns the email address red and will not allow me to send any email.  any suggestions on a fix

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HP Support Agent
Posts: 12,337
Member Since: ‎01-29-2014
Message 2 of 2 (68 Views)

Re: all email addresses come up red and unable to send any email

Hi! @louisianadave, Welcome to HP forums.

 

I understand that you have issues sending the email from contacts.

 

Don't worry I'd like to help.

 

Please provide the product number and model name of the product you have a query about.

 

How are you trying to send an email? 

 

Also, provide the operating system you are running?

 

What is the application you are using to send the email?

 

Please use an email address that looks like user@example.com or a nickname or a distribution list name from your contacts and check if you are able to send the email.

 

 

 

I'll watch you reply!

Have a great day ahead! :)

 

 

 

MrRobot
I am an HP Employee

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