hp omen command center

[pok]

hp omen command center no lunch.

I had download from microsoft store,but no launch.

I installed previous vers. ( I found from hp forum), but there is not option for rgb lighting.

I bought the laptop before one month and omen command center  was fine with all options.( this laptop have 4 zones lighting)

Sundenly stop working.

Any help

Thanks

[asmita6658]

Hi @pok

Welcome to the HP Support Community. 

Try these steps -

1) In the search box, type and open "Apps & Features". 

2) Look for the Omen Command Center app, click on it and then click on "Uninstall". 

3) Restart the computer. 

4) Download and install the OMEN Command Center from the Windows Store. 

Also, try updating the computer and check -

Step 1 Windows Updates troubleshooter -

Click on this link to run Windows Updates troubleshooter.

Step 2 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 3 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

If the issue still persists, try restoring the computer -

1) Save any open files and close all open programs.
2) In Windows, search for restore, and then open Create a restore point from the results list.
3) On the System Protection tab, click System Restore.
4) Click Next.
5) Click the Restore Point that you want to use, then click Next.
6) Click Finish to restore your computer to a previous point.
7) Do not interrupt System Restore when it starts. This can corrupt your hard drive and create more problems. 😎 Click Yes in the warning that appears.
9) System Restore returns the computer configuration to a previous point in time and restarts.

Let me know how that goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

[pok]

Thanks for your answer.
I tested them all without luck
(also I reinstalled  Windows 10 with an In-place Upgrade)

But OCC not working

[asmita6658]

@pok

Thanks for trying. 

I'd suggest you Contact HP in your region regarding this issue. 

[pok]

Tnank you

but I'm sorry for a new and expensive game laptop by hp to have such problems.