Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
despou Student
1 0 0
Message 1 of 2
Flag Post
HP Recommended

hp pavilion x360 wifi signal

hp pavilionx360 convertible pc
Microsoft Windows 10 (64-bit)

I am  experiencing the problem same problem as many hp x360 pavilion users..  My computer will sometimes connect to wifi and other times it will disconnect after a few seconds and sometimes it doesn't even show any wifi networks to connect to even though are many networks in the area.  I have to turn it off and on again over 5 times till eventually it gets wife connection. The laptop is only four months old which is why am fustrated and angry


How can I fix this?  I read the above posts and don't think they helped me.  Do I need to replace the wifi adapter card in my computer?

HP Support Agent
HP Support Agent
16475 1325 2282
Message 2 of 2
Flag Post
HP Recommended

hp pavilion x360 wifi signal



Thank you for joining HP Forums. 
I'll be glad to help you :)

As I understand the WiFi keeps disconnecting or dropping on its own at random occasions,

Don't worry as I have a few steps to resolve your concern,


Here's a guided troubleshooter that will help fix this issue: Click here


To use the automatic troubleshooter, follow these steps:

  • If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane.
  • If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps.
  • If your computer does not have a wireless key or the wireless activity lights remains off or orange, then continue using these steps.
  • Click Start, type troubleshooting into the Search field.
  • Select troubleshooting from the search results.
  • Click Network and Internet.
  • Click Internet Connections

For more steps: Click here


If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!
Good Luck.


I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation