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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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unable to change lock screen background

HP Recommended
hp notebook 15 ay503tx
Microsoft Windows 10 (64-bit)

i tried to change lockscreen wallpaper several times but i couldn't make it even noe i cant enable battery saver and use right side keys num keys

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Hi,


Did you try these: https://www.tenforums.com/tutorials/5016-lock-screen-background-change-windows-10-a.html

What do you mean by battery saver? Screenshot of the problem/error please?

You mean numlock key is not working?

Have you installed latest drivers: http://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/12229013/model/13673661


Regards

Visruth
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yes i meant numlock keys and battery saver is feature which saves power smartly

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i tried the link you shared but its totally **bleep**ing, those are common settings . i tried all that but i cant change.

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Hi,


Hope you are aware that this is not official support page of HP.

There is no official presence of HP here.

If you need to directly contact HP technical support, please use these links:
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html


This is a peer-to-peer public forum where members like you help each other in solving issues faced by public.



What changes have you made that lead to this problem of yours?

When did these issues start?

How did you install Windows 10 in your laptop that came with no Windows operating system?


Do you have installation media with you?

Have you checked for system file errors/corruption from CMD as administrator?

Have you done keyboard testing from BIOS/UEFI by tapping f2 key as soon as you power on laptop?


Regards

Visruth
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i installed media using windows cd rom,it is genuine and was working well,here is something what i have got now

 

i created a new user as visitor or guest and im now able to change wallpaper of that account login page but still unable to change administrator one.

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