27-a250qd TOUCH SCREEN STOPPED WORKING

[STefanor]

I have an all in one 27-a250qd  model. The touch screen stopped working some time ago. Is there a fix? I could not find any drivers on the support site that would help with it. 

[Riddle_Decipher]

@STefanor Did you check if the touchscreen works in the BIOS Screen? 

• This would help us determine if this is either a software or hardware related issue, hence I request you tap on F10 during a PC restart and check if you can use the touch feature to select options outside windows.
• If it doesn't work, this could be a hardware malfunction.
• If it works, please use the HP website to download all the latest drivers for your device using this link: click here

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have a good day, ahead.

[STefanor]

I checked the bios there are no references or settings to change options with the touch screen

[Riddle_Decipher]

@STefanor You don't have to look for options to change anything related to touchscreen, all i need you to do, is use the touchscreen in the BIOS screen, if it works on it, the issue isn't a hardware one but instead a software related issue and reinstalling the display adapters would be a good start to troubleshoot and resolve the issue.