08-30-2016 02:16 AM
I have some problem with my Amd Driver, I cant install that driver on my laptop and the amd device not showing in device manager, please help me!
08-30-2016 02:48 AM
The AMD graphics device will only be seen in the Device Manager if the AMD graphics is active.
Otherwise you will only see the Intel HD Video solution.
Why are you trying to upgrade the driver?
If you want the switchable graphics to continue working, then definitely do not try upgrading with a driver directly from AMD.
Only use the HP supplied AMD video graphics software driver from the support portal driver downloads for the appropriate OS.
The HP driver software has been modified by HP to provide switchable graphics. It also contains the Intel driver. Do not install them seperately.
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.