Black screen and hdmi not working but windows 11 starting well

[Shadijabari]

Hello please help,

after download auto cad software under windows 11 the screen become pink for while and black i reset computer several times but still no any display on the screen also i have tried external screen by hdmi also same issue,

i reset RAM and rset every thing the same issue

windows 11 working fine i heared login alarm for windows 11 but still screen black

my laptop is hp omen 15 144 hZ screen rate invidia 6G 

i7 processor

[Elohi_NR]

Hi @Shadijabari ,

Welcome to the HP Support Community.

I'd like to help!

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

This could be a hardware issue. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. HP provides repair or service options as well. Hence I encourage you to contact HP support 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!