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Honor Student
Posts: 0
Member Since: ‎06-16-2016
Message 1 of 2 (356 Views)

ChromeBook Touchpad not working

[ Edited ]
Product Name: ChromeBook 11-2101TU
Operating System: Chrome OS

I have two HP ChromeBooks here, purchased in late '14, and recently both have had issues with their Trackpads, number one's Trackpad doesn't want to work at all, can only use the ChromeBook with a mouse connected. Number two's Trackpad works, yet it is difficult to click anything, it does click, if you hit it with the force of a hammer.

 

Update: managed to fix the Number Two ChromeBook that wasn't able to click without hard pressure, opened it up and cleaned out the trackpad a little. Now just the one that won't work: opened it up, all the connections were fine, but still nothing.

 

Any suggestions welcome!

Provost
Posts: 11,440
Member Since: ‎08-09-2015
Message 2 of 2 (342 Views)

Re: ChromeBook Touchpad not working

skroebel

 

Your best source of Chromebook support is here:  Talk to a Chromebook Specialist - Chromebook Help

 

Good Luck
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