Purchased an external monitor to attach to HP Pavilllion laptop (model 13-an0006na prod id 5MM33EA#ABU), connected via an HDMI cable but the monitor intermittently flicks to black, quite random maybe nothing for 30 mins then lots, tried the monitor on another laptop it was fine. Got a second monitor (different brand) same issue.also connected via vga cable, again didn’t fix it. Updated Graphics card and bios, still no joy, anyone have any ideas on resolution?
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also, ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Hope this helps! Keep me posted.
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