• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎10-27-2018 08:46 PM

HP Recommended
Product: HP ProBook x360 11 G1 EE Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

My ELAN touchpad has been going absolutely crazy ever since the firsdt time that I turned it on. I have uninstalled the drivers, and reinstalled them countless times. I have followed the reccommendations that have been posted on other posts where people were experiencing the very sasme thing. I'm not sure where to go from here. I have installed older drivers, the newest drivers, and all of the drivers that I could find in between. This is driving me absoluely insaine. I have had the computer for about a month, and this has been a thorn in my side ever since the VERY FIRST TIME I turned it on. Any advice or help will be greatly appreciated

3 REPLIES 3

‎10-27-2018 08:57 PM

HP Recommended

@Capttripppp1

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop???

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

Was this reply helpful? Yes No

‎10-27-2018 09:31 PM - edited ‎10-27-2018 09:33 PM

HP Recommended

I'm not sure why it can't be seen as I posted what the product was in the initial post.  HP ProBook x360 11 G1 EE Notebook PC. Windows 10  (for education). I apologise for being annoyed by everything. I have owned, and built many computers, and I have never EVER had something like this happen. Let alone have something like this happen the very first time I turned it on from the factory

Was this reply helpful? Yes No

‎10-27-2018 09:54 PM

HP Recommended

@Capttripppp1

 

Results for " HP ProBook x360 11 G1 EE" (448)

 

Since it is under Warranty you have the option to contact HP Support in your Region.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

REO

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.