08-07-2016 07:32 AM - last edited on 08-08-2016 08:49 AM by kevin-t
I am experiencing graphics corruption when using the Iris drivers - it's often quite severe, and occurs when there's any animation on the screen, but has been hard to screenshot although you can see a little in the black areas of the attached image. Disabling Iris and using the basic Windows driver resolves the issue, but isn't obviously a great solution...
All drivers etc are up to date.
Serial num: [Personal Information Removed]
I'd be grateful for any suggestions / assistance.
08-08-2016 08:53 AM - edited 08-08-2016 08:54 AM
Welcome to HP Forums!
I have read your post and wanted to help.
I understand that the graphics driver crashes frequently on your laptop. If your laptop has the Intel® Iris™ Graphics 6100, please install the follow graphics driver:
Intel High-Definition (HD) Graphics Driver
Released: Jan 29, 2016
Version 22.214.171.12460 Rev.A
Let me know if this driver works.
If this post helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos.
08-09-2016 08:24 AM
08-09-2016 08:48 AM