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HP 15-1233wm has horizontal colored lines on screen but not on external monitor

HP Recommended
HP 15-1233wm
Microsoft Windows 10 (32-bit)

When the system is turned on the screen is normal for about 10-15 seconds then the horazontal colored lines slowly take over the screen until it is just a blur after about 60-90 seconds.   I can use the HDMI output to view on my tv with no issues it is only on the laptop screen itself.

 

I am capable of canging a screen if this is the issue but how can I detrmine that is the exact issue and ther is not something else wrong?

 

This is my girl friends computer and I was informed that a can of soda punctured in the same bag as the computer so it did get a small amount of mosture on it.   I do not know how much and everything else is working just fine on it.

 

Thanks in advance for any assistance.

 

John

 

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Message 2 of 3
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HP Recommended

If it puts out good image to an external monitor and the laptop screen is garbled it has to be the screen. Let us know if you need a Manual, video and a place to buy the screen


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HP Recommended

Thank you for the reply.  I would love a recommendation on where I should purchase from.   I have found them all over the net but I want to make sure it is the correct one and from a quality vendor.

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