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Posts: 19
Member Since: ‎02-24-2016
Message 1 of 2 (109 Views)
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Have 2 Graphics cards, integrated and dedicated, can I disable the integrated?

Product Name: Envy 15t Quad
Operating System: Microsoft Windows 10 (64-bit)

When I purchased my machine I selected the Nvidia GT740M dedicated graphics card. But I also selected the Intel Corei7-4700MQ which has Intel Integrated HD graphics. It always bothered me that there were two graphics cards and I tried, in vain, to set the Nvidia card as the "default" one. I guess I'm just not sure if my dedicated graphics card is doing anything or not. 

Can I disable the integraded graphics in the device manager without any negative ramifications? And will that then ensure that the dedicated card is the only one working?

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Re: Have 2 Graphics cards, integrated and dedicated, can I disable the integrated?

Thanks for taking an interest in the HP Support Forums After reading your post I see that you require assistance with disabling the integrated graphics card. It will be a delight to assist you here.

Superb analysis and brilliant diagnosis of the issue before posting. :) Kudos to you on that score. :)

For better clarity and to assist you better I would require more information regarding this:

  • Does it hamper your computer’s gaming experience?
  • Did you update the bios and graphics drivers for better performance of the graphics card?
  • Please let me know the complete model# of the computer to assist you better.

For now, let me keep you posted about a few things here.

  • The integrated graphics card cannot be disabled as it is used for low-end tasks like typing in MSWord and other basic tasks to save power.
  • The NVidia card kicks in when the computer uses a lot of resources while playing games and in video editing.
  • The graphics card and the computer’s CPU are intelligent enough to decide which card to use and when.
  • This technology is called switchable graphics.
  • Please check this link: http://hp.care/2xbPjCw  for further assistance.
  • Hope this answers your question. Please try the switchable graphics link: http://hp.care/2xbrRVP here for more assistance.

Also update the bios and graphics drivers from this link: http://hp.care/2syreDe  and follow the onscreen instructions

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. :)

 

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. :)​​​​​​​

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HP Support Agent
Posts: 10,111
Member Since: ‎08-10-2016
Message 2 of 2 (76 Views)

Re: Have 2 Graphics cards, integrated and dedicated, can I disable the integrated?

[ Edited ]

Thanks for taking an interest in the HP Support Forums After reading your post I see that you require assistance with disabling the integrated graphics card. It will be a delight to assist you here.

Superb analysis and brilliant diagnosis of the issue before posting. :) Kudos to you on that score. :)

For better clarity and to assist you better I would require more information regarding this:

  • Does it hamper your computer’s gaming experience?
  • Did you update the bios and graphics drivers for better performance of the graphics card?
  • Please let me know the complete model# of the computer to assist you better.

For now, let me keep you posted about a few things here.

  • The integrated graphics card cannot be disabled as it is used for low-end tasks like typing in MSWord and other basic tasks to save power.
  • The NVidia card kicks in when the computer uses a lot of resources while playing games and in video editing.
  • The graphics card and the computer’s CPU are intelligent enough to decide which card to use and when.
  • This technology is called switchable graphics.
  • Please check this link: http://hp.care/2xbPjCw  for further assistance.
  • Hope this answers your question. Please try the switchable graphics link: http://hp.care/2xbrRVP here for more assistance.

Also update the bios and graphics drivers from this link: http://hp.care/2syreDe  and follow the onscreen instructions

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. :)

 

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. :)​​​​​​​

DavidSMP
I am an HP Employee

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