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‎03-15-2023 05:09 PM

HP Recommended
Product: HP 14 Laptop (30J32AV)
Operating System: Microsoft Windows 11

Trying to connect two additional monitors to my HP Laptop using HP USB-C docking station but not finding a way to connect.  I have used this docking station with my previous HP computer. 

Category:
1 REPLY 1

‎03-15-2023 11:38 PM

HP Recommended

@Montypj3 

 

Your machine could be one of the following machines

 

                https://partsurfer.hp.com/partsurfer?searchtext=30J32AV

 

For example:       HP Laptop 14-dq2055wm

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


For more connectivity, please use


                         True Universal Docking Stations

 

Not all USB-C ports are the same. Your previous HP computer has different USB-C port.

 

Regards.

BH
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