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‎02-17-2017 12:59 AM

HP Recommended
Product: Pavilion DV6700
Operating System: Microsoft Windows 7 (64-bit)

Hello, I have an HP Pavilion DV6700 and I upgraded it to Windows 7 Professional.  My issue is that when I try to render games like Minecraft or FeralHeart, either the game crashes, or the terrain doesn't load.  Here's an example of what FeralHeart looks like:Picture

I think this has something to do with my graphics card driver.  I even switched (in game) from openGL to DirectHD and nothing happened.  Please help if you can.  Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-17-2017 03:33 PM

HP Recommended

I figured out the problem: since I installed FeralHeart to C:\Program Files (x86)\FeralHeart, I had to run the application as an administrator.  Thank you for your help!

View solution in original post

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15 REPLIES 15

‎02-17-2017 05:16 AM

HP Recommended

Can we have your exact model? The dv6700 series can have Intel or nVidia video and AMD or Intel processor. Answer might be different depending. 

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‎02-17-2017 11:53 AM - last edited on ‎02-17-2017 12:01 PM by Retired

HP Recommended

Because I'm not sure which one is which, here are all of the numbers: [above the barcode: 00146-539-586-976] [s/n: (removed content)] [p/n: FE811UA#ABA] [service: dv6985se]

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‎02-17-2017 12:31 PM - edited ‎02-17-2017 12:39 PM

HP Recommended

dv6985se is what I needed....that is the model number. Here are the specs:

 

specs

 

Core 2 Duo processor and Intel X3100 video. 

 

Have you tried to find an updated driver for it? Did you install Windows 7 clean or upgrade from the original Vista installation? 

 

That is not a very strong processor and video combination and may struggle with some games. Do you have any problems with youtube videos, streaming in general?

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‎02-17-2017 12:33 PM

HP Recommended
Okay
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‎02-17-2017 12:39 PM

HP Recommended

See what I added to the prior post. More questions

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‎02-17-2017 12:42 PM

HP Recommended
I installed Windows 7 clean and I don't have any issues streaming YouTube videos other than at 1080p it starts lagging.
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‎02-17-2017 01:02 PM - edited ‎02-17-2017 01:06 PM

HP Recommended

Open device manager/display adapters....right click/properties/driver/driver details and tell us what it says. 

 

About all you can do is try to update to a "currrent" driver. 

 

The latest HP driver is from 2008 and is for Vista. Intel has a version for Windows 7 from 2009. The platform has largely become obsolete so nobody is writing code for it any more but let's see if you at least have that latest Windows 7 driver installed. 

 

You probably want to be using the DirectX settings in the game but that will not do any good if the driver is glitchy. 

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‎02-17-2017 01:10 PM

HP Recommended
Oh ok
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‎02-17-2017 01:11 PM

HP Recommended
Would you like me to list all of the driver files?
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