02-05-2017 02:20 AM
Hi guys, I hope someone can help...my daughters HP laptop-Pavillion two in one with touch screen is spazzing out! It has anti virus installed and this is not picking up any viruses. When she uses it, whether in Minecraft, Sims or Netflix etc, it begins flicking violently. It will randomly open and close files but mostly it brings up the calendar in the bottom right corner and flicks it open and closed while scrolling through the months and days violently and on it's own. down the righthand side of the screen, round blurs flick up and down. The cursor moves all over the screen and we have no control. It does eventually stop...for a bit...then off it goes again. I videoed it and tried to upload but its too large. This laptop has not been dropped and is only six months or so old. My other daughter has the same device with the same anti virus and has no issues with it.