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‎03-29-2024 06:16 AM

HP Recommended

My camera just stopped working.  Is there a switch or a key that I changed by mistake? thx - Dean

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‎03-29-2024 08:53 AM

HP Recommended

Only some of the very older laptops had a camera off switch.

 

Bring up the device manager and look for an error.  If you see one then roll back the driver to the previous one

How to Roll Back a Driver in Windows (lifewire.com)

 

If there are no errors then look for the camera.   Either under camera,  imaging device or try gaming or audio/media/etc

 

If no camera then try a restore point from the last time the camera worked.

.This video described how to use a restore point
https://www.youtube.com/watch?v=sixGAIiPTlE

 

Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.

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