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- HP Community
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- My camera stopped working on my HP laptop

Create an account on the HP Community to personalize your profile and ask a question
03-29-2024 08:53 AM
Only some of the very older laptops had a camera off switch.
Bring up the device manager and look for an error. If you see one then roll back the driver to the previous one
How to Roll Back a Driver in Windows (lifewire.com)
If there are no errors then look for the camera. Either under camera, imaging device or try gaming or audio/media/etc
If no camera then try a restore point from the last time the camera worked.
.This video described how to use a restore point
https://www.youtube.com/watch?v=sixGAIiPTlE
Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.
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