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HP ENVY - 17t-ae100 CTO

Hi.  I have machine serial number [Personal Information Removed], product number 1WC56AV.

I'm looking to find the part numbers for the touchpad and touchscreen, so that I can make sure the right parts are on hand when I have the machine serviced.  (I don't want to wait for the technician to order the replacement...would keep the machine out of service for too long).

Thanks in advance for any pointers you can provide

1 ACCEPTED SOLUTION

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@ddddavo 

 

Please use the following link

 

             https://partsurfer.hp.com/partsurfer?searchtext=1WC56AV

 

Many parts are N/A from HP Parts Store. You can use part # to search online including eBay

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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HP Recommended

@ddddavo 

 

Please use the following link

 

             https://partsurfer.hp.com/partsurfer?searchtext=1WC56AV

 

Many parts are N/A from HP Parts Store. You can use part # to search online including eBay

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks!

I had no idea of this resource -- online, by model number...perfect!

Of course, it doesn't list every part (e.g., in my case, touchpad), but I certainly got the answer I needed!

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