• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
Pavilion CW-1507-SA

HP Pavilion 15-cw1507sa 15.6” AMD Ryzen 5 Laptop - 256 GB SSD, Silver

i am trying to extend the desktop across 2 external monitors  connecting via HDMI is working fine connecting to USB-C is not giving a signal 

I have tried a usbC to hdmi adapter and a more expensive adapter which has altmode but no joy

any help appreciated 

3 REPLIES 3
HP Recommended

@RedButton74 Here's the USB configuration of your device:

1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate);

2 USB 3.1 Gen 1 Type-A (Data Transfer Only)

 

I'm afraid none of the above has the capability of video conversion,

And hence, USB to HDMI is not an option.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

HP Recommended

Hello Riddle 

Many thanks for your reply. 

when I purchased this laptop I was informed by the sales person that I could connect upto 3 monitors 

1 to duplicate the main desktop and a further 2 to extend. 

At the moment I have 1 extended desktop working well via HDMI 

 

is there anything I can purchase as external hardware to extend to another monitorS via the HDMI socket Or have I reached my limit with 1 extended monitor 

 

sorry for all the questions I do appreciate your help

 

 

 

HP Recommended

@RedButton74

 

To will need to use an HDMI Splitter which will enable to you connect more than 1 external monitor to your Laptop

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.