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Honor Student
Posts: 4
Member Since: ‎09-23-2013
Message 1 of 8 (3,897 Views)

PCI device and Multimedia video controller

Below is the information that appears in the device manager for PCI Device and Multimedia Video Controller:

 

This device is not configured correctly. (Code 1)

There is no driver selected for the device information set or element.

To reinstall the drivers for this device, click Reinstall Driver.

 

Need some help please, I can't run cds and dvds. 

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Provost
Posts: 91,324
Member Since: ‎07-13-2010
Message 2 of 8 (3,878 Views)

Re: PCI device and Multimedia video controller

Hi:

 

What is the full model number of your notebook?

 

What operating system are you running.

 

There are hundreds of drivers that have been written for those descriptions.

Honor Student
Posts: 4
Member Since: ‎09-23-2013
Message 3 of 8 (3,874 Views)

Re: PCI device and Multimedia video controller

My notebook is the HP Pavilion dv9000 and the operating system is Windows Vista...

Provost
Posts: 91,324
Member Since: ‎07-13-2010
Message 4 of 8 (3,870 Views)

Re: PCI device and Multimedia video controller

Hi:

 

There are lots of dv9000 models too.

 

Please enter the product number in the applicable box at the link below.

 

http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&dlc=en&cc=us

 

The product number can be found on the same sticker as the serial number.

 

Then let me know what specific dv9000 model you have.

 

Also, please click on the PCI device and post the hardware ID for it.

 

I think it is the modem, but I want to be sure.

 

If you do not know how to find the hardware ID for a device, please read the guide at the link below.

 

http://www.wikihow.com/Find-Hardware-ID

Honor Student
Posts: 4
Member Since: ‎09-23-2013
Message 5 of 8 (3,859 Views)

Re: PCI device and Multimedia video controller

As requested,

 

This is my Computer Model Number: HP Pavilion dv9812us

 

And the hardware id numbers are:

 

Under Multimedia Video Controller:

 

PCI\VEN_1180&DEV_0032&SUBSYS_30CF103C&REV_05

PCI\VEN_1180&DEV_0032&SUBSYS_30CF103C

PCI\VEN_1180&DEV_0032&CC_040010

PCI\VEN_1180&DEV_0032&CC_0400

 

 

Under PCI Device:

 

PCI\VEN_1180&DEV_0022&SUBSYS_30CF103C&REV_22

PCI\VEN_1180&DEV_0022&SUBSYS_30CF103C

PCI\VEN_1180&DEV_0022&CC_000500

PCI\VEN_1180&DEV_0022&CC_0005

 

 

Under PCI Device:

 

PCI\VEN_1180&DEV_0043&SUBSYS_30CF103C&REV_12

PCI\VEN_1180&DEV_0043&SUBSYS_30CF103C

PCI\VEN_1180&DEV_0043&CC_008000

PCI\VEN_1180&DEV_0043&CC_0080

 

Thanks for your help, I tried to run a DVD and a CD without results.

Provost
Posts: 91,324
Member Since: ‎07-13-2010
Message 6 of 8 (3,855 Views)

Re: PCI device and Multimedia video controller

[ Edited ]

Hi:

 

They are all for the card reader, even though they report different descriptions.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-55777-1&cc=us&dlc=en&lc=en&...=

 

If the above driver doesn't work, then I suspect the motherboard in your notebook is bad.

 

You can see this two page thread below where I tried to help someone with the same issue and notebook.

 

The issue was not resolved, nor can it ever be.

 

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-e-g-Windows-8-and-Software/pavilion-dv9812us...

 

 

Honor Student
Posts: 4
Member Since: ‎09-23-2013
Message 7 of 8 (3,844 Views)

Re: PCI device and Multimedia video controller

Thanks for your help,

 

I tried back and forward with the issue and it still have the problem, reading the link you included about people with the same issue I realized that is a motherboard problem. It looks like I have to buy a new computer...this one is from 2008.

 

Thank you very much for your help!!!!

Provost
Posts: 91,324
Member Since: ‎07-13-2010
Message 8 of 8 (3,838 Views)

Re: PCI device and Multimedia video controller

You're very welcome.

Sorry I didn't have better news.
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