cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Laamabotti Top Student
Top Student
3 1 0 1
Message 1 of 2
623
Flag Post
HP Recommended

Touchscreen issues on Spectre x360. Ghost touches, registering touch in wrong place.

Spectre x360 13-ac075nr
Microsoft Windows 10 (64-bit)

 

Hi

 

Recently my spectre x360 touchscreen started having some issues. It sometimes has ghost touchches.

Also when I touch the screen it registeres the touch in the wrong place.

 

Both problems can be seen here:

https://youtu.be/HhWU9oNgCM8

 

 

Thank you

1 REPLY 1
Retired rick-s
Retired
2,510 2,501 105 376
Message 2 of 2
589
Flag Post
HP Recommended

Touchscreen issues on Spectre x360. Ghost touches, registering touch in wrong place.

@Laamabotti

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation