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‎03-29-2024 08:31 AM - last edited on ‎04-02-2024 11:58 AM by HP Administrator

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598U8AV)

Hey guys!
As I was using my Chrome, the screen suddenly went blank. The keyboard lights were on, the music on my Spotify was still going on, and I could not get any response from the laptop by pressing any keys.

I force restarted it, and luckily, it worked! But my display seemed a little off... When I went over to display > Advanced display, I saw that instead of the usual 144Hz, it was set to 60Hz and the option to change it disappeared. I rummaged through the display properties and saw that it was not connected to the usual display driver, but to a very basic generic driver, which never allowed me to change the refresh rate.
I also tried going to the NVIDIA control panel and to my horror, the display, which should be connected to AMD graphics is not connected to anything at all.

Help me with this, cause the laptop feels Horrible with a 60Hz refresh rate...

 

 Screenshot 2024-03-29 195842.pngScreenshot 2024-03-29 200029.png

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