White lines (like shade) when I have white object on darker background

[RamiEkhlasi]

White lines (like shade) when I have a white object on a darker background

I updated the drivers and all windows updates, those lines move with the window when I move it, they do not appear if I did a screenshot and upload the image, I have to take a photo with my phone,

Please HELP!

Thanks guys,

Rami

[A4Apollo]

Hey there! @RamiEkhlasi, Thanks for stopping by the HP Support Forums!

I understand you have display issues with your laptop.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Were there any physical damages on your PC?

Does the issue persist in BIOS?

Have you tried checking with an external monitor does the issue persist?

Please share the product number of your PC to assist you better.

Excellent description and a great diagnosis done. It is greatly appreciated.

If the issue does not persist in BIOS try updating the graphics driver and BIOS on your PC.

Try restoring the BIOS to default and check if it helps.

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

Uninstall the graphics driver from device manager and install the latest version of BIOS and graphics driver on your PC.

Update the BIOS using this link. Click Here

Update the graphics driver using this link. Click Here

Or you can use HP support assistant to update the drivers on your PC.

Refer this article to know more information about using HP support assistant. Click Here

Refer this article to further troubleshoot display issues with your PC. Click Here

If the issue still persists after trying out the steps. It is a hardware issue with your PC.

Let me know how it goes!

I hope you have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!