cancel
Showing results for 
Search instead for 
Did you mean: 
bcooke Student
Student
1 0 0 0
Message 1 of 2
460
Flag Post
HP Recommended

Win10 Video Driver Problem

Pavillion 4285dx
Microsoft Windows 10 (64-bit)

I upgraded from Win7 64 bit to Win10 64 bit and everything worked great. After an update or two, the video drivers have been changed to newer ones, causing the video to look somewhat grainy. The video adapter drivers on the HP Support area worked great, but I understand that Win10 auto updates them, so that I can't keep the old ones that work. Will their be any updates regarding this problem, from HP or Microsoft for these video adapter drivers? Please advise

 

1 REPLY 1
Provost Provost
Provost
104,586 98,559 15,344 23,588
Message 2 of 2
448
Flag Post
HP Recommended

Win10 Video Driver Problem

Hi:

 

You can stop W10 from updating drivers by hiding the updates.

 

See this link for more information.

 

https://support.microsoft.com/en-us/help/3073930/how-to-temporarily-prevent-a-driver-update-from-rei...

 

HP doesn't support your notebook for any other operating system but W7, so they won't be issuing any fixes/updates for W10.

 

https://support.hp.com/us-en/document/c05195282

 

So, install the graphics driver you are happy with, restart the PC, run the hide windows update tool, let it check for updates, and then check to hide any graphics driver updates it finds.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation