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intermittent/occasional display issue

HP Pavilion dm4-3055dx
Microsoft Windows 10 (64-bit)

Ok so I've researched this thoroughly but haven't come across anything resembling my specific problem anywhere.. Honestly it's more of an inconvenience but sometimes, when I turn my computer on or wake it from sleep or just when the screen has shut off for whatever reason, my screen is kind of blurry/splotchy/spotty mostly along the top of the screen. It's hard for me to describe and again I don't think I've come across anything where someone has described my particular issue.

Anyway what I've been doing is just closing/opening the screen making it turn off then back on and sometimes, though it seems entirely random, it will just go back to normal after doing this a few times. Sometimes it just takes 1 or 2 times and others it can take quite a few.

I know this isn't a huge deal and I have obviously found some form of a temporary fix but it's been going on for over a year at least and does seem to be happening more often and I'm pretty sure I'm having to turn the screen off/on more times to clear it up. Hopefully someone might recognize this issue or might have dealt with something similar..


Anyway thanks for reading and I look forward to any assistance that might be provided.


EDIT: This is what i was talking about... 

<a href="" target="_blank"><img src="" border="0" alt="Image and video hosting by TinyPic"></a>


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Message 2 of 2
Flag Post
HP Recommended

intermittent/occasional display issue

Hi @pawhitt


Welcome to the HP Forums!


Thank you for posting your query in this forum, it's a great place to find answers.


I reviewed your post and I understand that you are having with the display on your computer.


Don’t worry, I’d love to help!


Follow the steps in the below article and check if it helps.


Let me know how it goes and you have a great day!


To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.


Take care.



I am an HP Employee

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