my screen burn out, can't see anything. what can i do to back up my information to usb

[WLDkennyL]

the hinge on my computer was very loose from time to time the screen goes off.  I stabilize it with tape and also kept the screen up but today while moving the labtop to another spot, the screen bump a little with another object.  I see the inside light lilted and later i smell burning then the computer went off.  i am pretty sure the screen burned out.  i want to know if there is a way to hook up with another monitor so that i could see the screen and be able to back up my information to a USB to transfer my data into another computer.

[praveenbv]

Hi@WLDkennyL,

Thank you for posting on the HP Support Community.

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue. This sounds like hardware related issue with the hinge assembly and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution