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HP Recommended
HP Notebook - 14s-dk0093au
Microsoft Windows 10 (32-bit)

My laptop is able to connect only 2.4ghz band and but speed is very less (<5Mbps) ideally at least it should give 20-40Mbps.

Please help me how to resolve this issue. 

Latest driver updated, still issue is not resolved

less connections in wifi

1 REPLY 1
HP Recommended

HI@GangadharT, Welcome to the HP Support Community!

 

I understand that notebook has Realtek RTL8723DE 802.11b/g/n  low speed.

 

The Realtek RTL8723DE is an 802.11bgn 2.4G single-chip that integrates Wireless LAN (WLAN) and a network PCIe interface controller with an integrated Bluetooth 5.0 USB interface controller. It combines a WLAN MAC, a 1T1R capable WLAN baseband, and WLAN RF in a single chip. The RTL8723DE provides a complete solution for a high-throughput performance and low power consumption integrated wireless LAN device.

 

Keep me posted. Happy to help!

 

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Have a great day! 

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