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Salmahamouda
Level 1
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Message 1 of 15
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Hello There. My wifi is not working although my wifi button is on. My wifi signal has a red X on it.

HP G62
Microsoft Windows 7 (32-bit)
My wifi on my laptop is not working but my wifi button is on. My wifi signal icon had a red x mark on it. How to deal with this issue. Pls pls pls help. Thanks
14 REPLIES 14
Emmanual_Nebu
Level 3
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Message 2 of 15
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Hello There. My wifi is not working although my wifi button is on. My wifi signal has a red X on it.

Check in Device Manager whether you have wireless adapter listed under Network adapter...

 

How to open Device Manager: Open Run box then type devmgmt.msc then click on ok.

Thanks & Regards,
Emmanual Nebu

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
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Salmahamouda
Level 1
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Message 3 of 15
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Hello There. My wifi is not working although my wifi button is on. My wifi signal has a red X on it.

I'm on device manager now...
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Emmanual_Nebu
Level 3
45 45 1 2
Message 4 of 15
298
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Hello There. My wifi is not working although my wifi button is on. My wifi signal has a red X on it.

Check in Device Manager whether you have wireless adapter listed under Network adapter...

Thanks & Regards,
Emmanual Nebu

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
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Salmahamouda
Level 1
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Message 5 of 15
293
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Hello There. My wifi is not working although my wifi button is on. My wifi signal has a red X on it.

Yes. i do have wireless adapters and both are working well. thanks for replying back
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Emmanual_Nebu
Level 3
45 45 1 2
Message 6 of 15
282
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Hello There. My wifi is not working although my wifi button is on. My wifi signal has a red X on it.

Is it working fine now??

Thanks & Regards,
Emmanual Nebu

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
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Salmahamouda
Level 1
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Message 7 of 15
280
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Hello There. My wifi is not working although my wifi button is on. My wifi signal has a red X on it.

No it's not... the x mark is still there on the wifi icon. so weird
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Salmahamouda
Level 1
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Message 8 of 15
275
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Hello There. My wifi is not working although my wifi button is on. My wifi signal has a red X on it.

both network adapters are working properly as their status but still can't access with them
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Emmanual_Nebu
Level 3
45 45 1 2
Message 9 of 15
257
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Hello There. My wifi is not working although my wifi button is on. My wifi signal has a red X on it.

Try to go to Windows Mobility Center & try to turn on WIFI from there..

Thanks & Regards,
Emmanual Nebu

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
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Salmahamouda
Level 1
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Message 10 of 15
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Hello There. My wifi is not working although my wifi button is on. My wifi signal has a red X on it.

i tried that one and the button was not functioning
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