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‎08-26-2020 05:39 PM - last edited on ‎08-26-2020 05:42 PM by

HP Recommended
Product: Elitebook 8560p
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone I am using HP Elitebook 8560p. The problem is that I bought some bluetooth wireless earbuds for my personal use and work use. I tried to connect it with my laptop but the bluetooth gets connected for sometime then disconnected. Although I am not out of the range. I have replaced my earmuffs but I am getting the same problem with my new earbud. Now The problem is with the laptop and I dont know what is this problem. is it some hardware or software problem. I dont think it is a software problem because the bluetooth driver is up to date. Need Help

1 REPLY 1

‎08-26-2020 06:23 PM

HP Recommended

@hastingsdunk 

 

The question is: does it have Bluetooth ? The series supports following WLAN options

 

                 bt 8560p.png

 

and none of them has Bluetooth. It is an old business machine therefore replacing Wifi adapter with BT would not an option therefore the quick option is

 

              http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au


There are many brands and models around, cheaper too.

 

Regards.

 

 

BH
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