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‎05-14-2024 01:54 PM - last edited on ‎05-14-2024 01:58 PM by Retired

HP Recommended

I have an HP Spectre laptop and my WiFi is disabled and I can’t figure out how to connect it. The serial number is 

[personal info removed]. I took it to a computer repair shop and they thought it might have been my WiFi card so they ordered a new one but it’s still won’t let me connect to the internet. I’ve tried all the things such as rebooting my internet modem and router. Can someone please help me? It has all of my work stuff on it?

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1 REPLY 1

‎05-17-2024 02:28 AM

HP Recommended

Hi @Jdswoods88,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with the Wifi

 

If you have performed all the steps from this document, and changed the wifi card and if the issue still persists, I recommend you contact phone support for further options on service. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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