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NurseKay
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Message 1 of 2
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My laptop doesn't find my network but it does others

HP Recommended
Beats Laptop
Microsoft Windows 8.1 (64-bit)

My laptop doesn't find my wifi network but it does other around me. 

1 REPLY 1
banhien
Level 19
Level 19
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Message 2 of 2
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HP Recommended

@NurseKay 

 

What is your machine ? Looks like it only supports 2.4GHz networks. Please allow your wifi router to broadcast BOTH bands which are 2.4GHz and 5.0GHz.

 

Your machine will pickup the 2.4GHz network SSID and you can connect.

 

Regards.

BH
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