Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

My laptop doesn't find my network but it does others

HP Recommended
Beats Laptop
Microsoft Windows 8.1 (64-bit)

My laptop doesn't find my wifi network but it does other around me. 

Level 19
Level 19
92,755 92,633 11,993 25,565
Message 2 of 2
Flag Post
HP Recommended



What is your machine ? Looks like it only supports 2.4GHz networks. Please allow your wifi router to broadcast BOTH bands which are 2.4GHz and 5.0GHz.


Your machine will pickup the 2.4GHz network SSID and you can connect.



**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation