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Network issues

HP envy 13
Microsoft Windows 10 (64-bit)
Network work adapter not found, wireless network shows no connetion are available. What should i do? Any ways to solve this problem?
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Network issues

@Joan98,

 

Welcome to the HP Forums 🙂

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I understand that you are unable to connect your wired and wireless network.

 

Don't worry, it would be my pleasure to put a smile on your face today!

 

Please follow the steps below to resolve the issue:

 

Step 1: Update the wireless driver through Device Manager

Step 2: Use automatic troubleshooting

Step 3: Check and reset hardware
Step 4: Reinstall the wireless network adapter driver

 

For more details Click Here 

 

Let me know how it goes.

Take care! Have a great day!​​​​​​​

The_Fossette
I am an HP Employee

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