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Honor Student
Posts: 2
Member Since: ‎08-04-2013
Message 1 of 2 (3,518 Views)

Problem with wireless adapter or access point

Hi everyone,

I am having real problems with my laptop at the minute, since Tuesday it has randomly decided to stop connecting to the internet! I have a HP Pavilion G6 and I was using it on Tuesday night and watching a program online then went to use it on wednesday and it won't connect to the internet ever since.

Everytime I have troubleshooted it it says problem with wireless adapter or access point so I reset the router like 20 times to see if it was Then I went online to see if I could fix it and I saw a video saying to uninstall my wireless and reinstall it, did that...still nothing! Then another YouTube vid said to change my IP address to 88888844 tried that...still nothing. I then restarted the router and used command prompt as administrator and put:

netsh winsock reset catalog
Netsh int ipv4 reset reset.log I then rebooted my computer and guess what...still not able to connect!

I share my flat with 2 room mates and both of them can connect and I can still use the wireless on my phone but my laptop is just not having it! I am currently studying a masters and really need to use my laptop with the internet so if anyone has any suggestions please please please get in touch I would be really grateful!

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Posts: 62,515
Member Since: ‎01-29-2009
Message 2 of 2 (3,511 Views)

Re: Problem with wireless adapter or access point


The router is working with other devices therefore the problem must be from your laptop. Re-install driver may help. G6 is a series of many models, what is yours ? You may go to Device manager and Update/Re-Install from there.



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