cancel
Showing results for 
Search instead for 
Did you mean: 
Vithun
New member
1 0 0 0
Message 1 of 2
97
Flag Post

WIFI and Bluetooth Driver Issue

HP Recommended
HP Pavilion g6 Notebook PC
Microsoft Windows 10 (64-bit)

I have an HP Pavilion g6 notebook laptop with window 10 Operating System and Ralink RT3290 driver and the only way I am able to connect to the internet is via a LAN line. I have updated the WLAN using network adapters, but Bluetooth and wireless drivers are being shown as hidden and not been to update or retrieve them.  Airplane mode is off yet the light is amber instead of blue on wifi light indicator key. I am facing the issue of not being able to connect to the internet by wireless mode, I have tried several times to resolve the issue but the unable to resolve Please help.

 

System Configuration:

HP Pavilion g6 notebook laptop

window 10 Operating System

Ralink RT3290

8GB RAM

 

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
132,493 122,670 20,179 30,958
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

The RT3290 Wifi/Bluetooth adapter does not work with the latest builds of W10.

 

If you have a g6-2200 or newer model you can replace the wifi card with a different model.

 

If you have an older model g6, you will have to use a USB wifi and USB bluetooth adapter.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation