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HP Recommended
HP DeskJet 2810e All-in-One Printer
Microsoft Windows 11

There is a blue light flashing by the WiFi  mark . What does it mean?

2 REPLIES 2
HP Recommended

@DXannyboy 

 

Welcome to the HP English Community --

 

From you description, the printer is not connected to your network or is trying to connect.

 

Open

User Guide – HP DeskJet 2800e HP DeskJet 4200e

 

Page 39 > Table 8-1 Wi-Fi status, light, and icons

DragonFur_1-1716656904707.png

 

Wireless Troubleshooting

 Troubleshoot a Wi-Fi connection to an HP printer 

 

 HP Printers - Using a Wireless Network Test Report

 

Details -

 

==================================

Dual Band Network - Considerations

 

Reminders 

 

Do not ignore your router --

A router that is weak, outdated, poorly located, or incorrectly configured can cause all sorts of odd network behavior issues.

 

If the printer supports it, connecting using Ethernet is generally a better choice.

 

If your router supports it, create a separate SSID named network for each frequency.

Connect the printer to the SSID network you want the printer to use on the network.

 

Wireless

 

Some printers, particularly older models, only support Wireless at 2.4GHz

Some printers support Wireless at both 5GHz and 2.4GHz – but not at the same time

 

Regardless, if the printer won't work or cannot connect to your 5GHz SSID named network, connect to the 2.4GHz network.

 

If you are running a Dual Band Network,

 Check that the router is set up to broadcast all frequencies it supports.

Next,

If your router supports it,

On your router:

 Create a separate SSID named network for each frequency supported by the router

 What?  Create one SSID named network for 5GHz and one SSID named network for 2.4GHz

and

 Connect the printer to the SSID named network on the frequency / band you want it to use.

 

In general,

  • 2.4GHz is less fussy about obstacles and supports a longer distance (separation) between router and device (printer)
  • 5GHz is faster

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

 

Example – EWS Setup – IPv4

 

 

EWS > HP Document / How-to (original format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

 

 

Ethernet

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wired (802.3) > IPv4 Configuration

 

Wireless

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

Select and connect to the correct SSID / network name for the bandwidth you are using.

 

Note:   It is not mandatory that you use a manual / static IP address.  Doing so can improve stability.

 

Example - New EWS format (Select new printers)

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Network > Primary Ethernet > Check / Adjust Status and other tabs...

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Network > Wi-Fi > Section IP Config > IPv4

 

==================================

 

Content References

User Guide – HP DeskJet 2800e HP DeskJet 4200e

Starting on Page 9 - Chapter 6 - Connect your printer

and

Starting on Page 24 > Chapter 6 - Configure your printer (Embedded Web Server - EWS)

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2810e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Hi Dragon Fur, Thanks for your help but I have discovered that the printer will not switch on even though blue light is on , so it would appear printer is faulty

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.