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HP Recommended
HP Pavilion 15-AY007LA
Microsoft Windows 7 (64-bit)

Hi, i recently buyed this notebook, i am happy with this notebook, this notebook comes with Windows 10 preinstalled, and i downgraded to Windows 7 due to performance issues. Now, when i shut down my notebook, the Wi-Fi stops working, no matter reboots do, no matter Installing / Uninstalling Wi-Fi Driver, the Wi-Fi Stops working, and yes, i press F12 (Wi-Fi Switch) and not detect Wi-Fi, When this issue happen, the notebook detects the Wi-Fi card, but not detect Wi-Fi networks, i tried several times pressing F12, Uninistalling / Installing new driver, and still dont work, until do a clean installation (uninstalling broadcom drivers) and reinstalling them. I tried downloading "HP SureConnect" but, doesn't work. Please help me, this is too annoying  :Crying:

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @bra101yan, Welcome to HP forums.

 

I understand that you have wireless issues with your laptop.

 

As you mentioned that windows 10 came preinstalled with your laptop. 

It is not recommended to downgrade the operating system as some functionalities on your laptop might stop working.

Your laptop is been designed to work with windows 10 not with windows 7. 

However, You can try updating BIOS and wireless drivers from the link below.

 

Wireless driver link: http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76212.exe

BIOS update link: http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76931.exe

 

If the issue still persists  after updating drivers, Please revert back the operating system to windows 10.

 

I will watch for your reply.

Have a great day! 🙂

A4Apollo
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi! @bra101yan, Welcome to HP forums.

 

I understand that you have wireless issues with your laptop.

 

As you mentioned that windows 10 came preinstalled with your laptop. 

It is not recommended to downgrade the operating system as some functionalities on your laptop might stop working.

Your laptop is been designed to work with windows 10 not with windows 7. 

However, You can try updating BIOS and wireless drivers from the link below.

 

Wireless driver link: http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76212.exe

BIOS update link: http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76931.exe

 

If the issue still persists  after updating drivers, Please revert back the operating system to windows 10.

 

I will watch for your reply.

Have a great day! 🙂

A4Apollo
I am an HP Employee

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