-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Wireless and Networking
- When my notebook shuts down, the Wi-Fi stops working. Until ...
Create an account on the HP Community to personalize your profile and ask a question
11-12-2016 12:25 PM - edited 11-12-2016 12:55 PM
Hi, i recently buyed this notebook, i am happy with this notebook, this notebook comes with Windows 10 preinstalled, and i downgraded to Windows 7 due to performance issues. Now, when i shut down my notebook, the Wi-Fi stops working, no matter reboots do, no matter Installing / Uninstalling Wi-Fi Driver, the Wi-Fi Stops working, and yes, i press F12 (Wi-Fi Switch) and not detect Wi-Fi, When this issue happen, the notebook detects the Wi-Fi card, but not detect Wi-Fi networks, i tried several times pressing F12, Uninistalling / Installing new driver, and still dont work, until do a clean installation (uninstalling broadcom drivers) and reinstalling them. I tried downloading "HP SureConnect" but, doesn't work. Please help me, this is too annoying
Solved! Go to Solution.
Accepted Solutions
11-14-2016 07:31 AM
Hi! @bra101yan, Welcome to HP forums.
I understand that you have wireless issues with your laptop.
As you mentioned that windows 10 came preinstalled with your laptop.
It is not recommended to downgrade the operating system as some functionalities on your laptop might stop working.
Your laptop is been designed to work with windows 10 not with windows 7.
However, You can try updating BIOS and wireless drivers from the link below.
Wireless driver link: http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76212.exe
BIOS update link: http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76931.exe
If the issue still persists after updating drivers, Please revert back the operating system to windows 10.
I will watch for your reply.
Have a great day! 🙂
A4Apollo
I am an HP Employee
11-14-2016 07:31 AM
Hi! @bra101yan, Welcome to HP forums.
I understand that you have wireless issues with your laptop.
As you mentioned that windows 10 came preinstalled with your laptop.
It is not recommended to downgrade the operating system as some functionalities on your laptop might stop working.
Your laptop is been designed to work with windows 10 not with windows 7.
However, You can try updating BIOS and wireless drivers from the link below.
Wireless driver link: http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76212.exe
BIOS update link: http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76931.exe
If the issue still persists after updating drivers, Please revert back the operating system to windows 10.
I will watch for your reply.
Have a great day! 🙂
A4Apollo
I am an HP Employee
Didn't find what you were looking for? Ask the community