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‎11-04-2022 03:14 AM

HP Recommended
Product: HP Pavilion x360 Convertible Laptop PC 14-dw1000 (1W803AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello
My pc is: HP Pavilion x360 Convertible 14-dw1xxx
I am having an Issue with my WIFI connection.
Its a weird issue, I lose connectivity for 2-4 seconds randomly ,every 5-10 minutes.
its not consistent, sometimes it doesn't happen that frequently.
the issue is very disturbing for me, because I work remotely and I keep disconnecting from meetings or my remote pc.
also when I play games that require constant connection.
my WIFI looks fine because other PCs don't have the issue.
I tried to update drivers and multiple helping guides on the internet nothing seemed to help
What can be the issue?

Category:
3 REPLIES 3

‎11-04-2022 07:16 AM

HP Recommended

Hi:

 

What model Wi-Fi adapter does your notebook come with?

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‎11-04-2022 09:33 AM

HP Recommended

Hi
Piere123_sabbah_2-1667575923381.png

 

Piere123_sabbah_1-1667575894981.png

this one.

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‎11-04-2022 10:03 AM

HP Recommended

Hi:

 

There is a considerably newer driver you can install and see if that fixes the problem.

 

2024.10.227.0    06/21/2022

 

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142328.exe 

 

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