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tinatnbn
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ether NIC does not have a valid ip configuration for HP notebook 15-f004wm

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HP notebook 15-f004wm
Microsoft Windows 8.1 (64-bit)

The ISP technician came out to analyze my ''ethernet doesn't have a valid ip configuration'' issue and went through all of the trouble shooting steps, we came to the final conclusion that there may be something wrong with my Network Interface Card.  I don't know if it's a driver issue However, I do have Windows 8.1 Pro installed.  My wifi works fine.  I have a modem and separate router.   Can you pleas tell me what the issue is and how to resolve it?

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CF4
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Message 2 of 5
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Hi

 

It is unlikely but possible, that while you have a valid wireless connection the ethernet is not used.

 

Getmac All.pngMy ethernet's not working, well it does, but not needed, so....

 

So you may hav an ethernet but not allocated, please run these commans and read thru and post the bits relevant to your ethernet please.  There is a lot generated.

 

This short script is to gather information on some parts of your system
OS, Networking Hardware and Software etc.

Copy and paste the section between the ~~~~ lines, and paste into NotePad.
Save as PN.bat somewhere easily accessible. Double click to Run

Then run as Administrator to create the output files if desired.
The output files can be edited to remove SENSITIVE details before posting.
Delete the output files immediately after use.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

@ECHO OFF
systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"

PAUSE

PowerShell -Command "Get-NetAdapter > C:\GNA.txt"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver > C:\GNB.txt"
PowerShell -Command "GIP -Detailed > C:\GNC.txt"


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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tinatnbn
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Thank you.  Im more confused.  Can you explain what you mean when you say "between the lines"?  What lines?  What am i copying and pasting?

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tinatnbn
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Thank you.  Im more confused.  Can you explain what you mean when you say "between the lines"?  What lines?  What am i copying and pasting?

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CF4
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Hi

 

In this, and other forums, CODE is boxed or enclosed.

 

So I write the instructions and have to separate the code into it's own little box, like below.

 

@ECHO OFF
systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE

PowerShell -Command "Get-NetAdapter > C:\GNA.txt"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver > C:\GNB.txt"
PowerShell -Command "GIP -Detailed > C:\GNC.txt"

Leaving the instructions as written, so it is the above few lines you would use.

 

 

 

 

This short script is to gather information on some parts of your system
OS, Networking Hardware and Software etc.

Copy and paste the section between the ~~~~ lines, and paste into NotePad.
Save as PN.bat somewhere easily accessible. Double click to Run

Then run as Administrator to create the output files if desired.
The output files can be edited to remove SENSITIVE details before posting.
Delete the output files immediately after use.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
THIS IS BETWEEN THE LINES.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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