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fax machine is blocking my phone answering machine from working

HP Recommended
HP PHotosmart 7520

HP Photosmart 7520 , I am told through the fax settings, is blocking my phone answering machine from working, even though the voice prompt appears, and the message appears to be recording when a caller dials in.

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@otroad, Welcome to HP Support Community!

  • Are you using the phone cable that came with the printer?
  • Try using the minimum number of rings on the Answering machine - say, two rings.
  • Set the printer Fax pickup to six rings.

Refer to the document HP Printers and Fax Machines - How to Fax for help.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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