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Message 1 of 4
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not connecting to wifi

HP Recommended
hp presario CQ61
Microsoft Windows 7 (32-bit)
My laptop is not connecting to WiFi I did every of your methods. I did CMD method I did system recover did system recovery . I uninstalled network adapter but nothing is happening . the signal not showing and some time it shows but 1 signal even my mobile hotspot is so close it , no problem in my phone I checked it
3 REPLIES 3
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HP Support Agent
HP Support Agent
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Message 2 of 4
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HP Recommended

Hi @hanifkhan

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are having issues connecting to your wireless network.

 

I’d love to help!

 

Follow the below steps to fix this issue.

 

Before proceeding with these steps, create a Restore Point.

 

- Open Control Panel, change view to Small Icons, then select "Recovery".
- After creating a Restore Point, open Device Manager.
- Open the "Network Adapter" list, and find the WiFi adapter.
- Right Click the driver, and select "Disable“ and “Re-Enable”
- Check if Wifi connects. If not, continue with the steps below.
- Open CMD as Admin:  Copy the following commands, and press enter after each one.

 

 

 

netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp
set global rss=enabled

 

 

netsh int tcp show global  (Check if All settings have taken effect)

 

Reboot the system and see if it works.

 

If the issue persists, follow the steps in the below link.

 

http://hp.care/2c86VnP

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

 

 

 

 

The_Fossette
I am an HP Employee

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Message 3 of 4
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Its still didn't work, in Network adapter there is one adapter name (Microsoft teredo tunneling adapter) with yellow triangle.
And the other problem is laptop is not showing the signals there is a red cross on signal and WiFi button is on .
0 Kudos
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HP Support Agent
HP Support Agent
22,343 22,331 1,481 2,131
Message 4 of 4
Flag Post
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Hi @hanifkhan

 

Thank you for posting back.

 

I recommend you to follow the steps in the below link to fix this issue.

 

http://hp.care/2c86VnP

 

Let me know how it goes.

 

Good Luck.

 

The_Fossette
I am an HP Employee

0 Kudos
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